Craiglockhart Medical Group, Allermuir Health Centre, 165 Colinton Mains Drive, Edinburgh EH13 9AF
Craiglockhart Medical Group is seeking to recruit an Administration Manager to join their friendly and organised Practice Admin Team of ten colleagues. The practice has a dedicated clinical team of three GP Partners, five salaried GPs, one Registrar, three practice nurses, one HCA as well as a multi-disciplinary team associated with the practice. Our practice serves a patient list of nearly 10,000 within Allermuir Health Centre in Colinton Mains, Edinburgh.
Previous experience working in a GP surgery is essential along with experience of Vision and Docman systems. You will be responsible for the day to day management and supervision of the reception team as well as assisting the Practice Manager.
The post is for up to full time hours (37) and the salary will be commensurate on experience and skill set.
You must be flexible to cover sickness at short notice and cover annual leave.
Job Responsibilities: (not exhaustive)
* The day to day management and supervision of all reception staff
* To ensure adequate staffing levels and organise Admin reception rotas
* To ensure reception colleagues are fully conversant with practice policies and protocols
* The induction and training of all new reception colleagues to agreed standards
* To deal with more complex enquiries from patients
* To ensure that all new patients are registered onto the computer system promptly and accurately
* To prioritise workload to ensure all daily tasks for the reception team are undertaken
* To conduct either monthly, bi-monthly or quarterly reception meetings
* To enter GP / clinicians surgeries onto the computer system
* To make appointments for patients to see doctors, nurses and other clinical colleagues associated with the practice
* To ensure practice reception protocols are updated on a regular basis
* To carry out HR functions within the team including absence management
Skills Required
* Strong leadership skills
* Strong organisational skills
Interviews will be held from w/c 20/01/25 onwards.
Please send a cover letter and CV to: Dougie Murdoch (Practice Manager)
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