Join our dynamic team at Smoochie Pooch as a Pet Groomer and become an integral part of our commitment to providing top-notch grooming services for pets. As a Pet Groomer, you will be responsible for delivering high-quality grooming services, ensuring the well-being and satisfaction of our furry clients. We encourage you to apply if you have a passion for working with animals, possess excellent grooming skills, and thrive in a customer-centric environment. Please view the job responsibilities and qualifications below before applying.
Responsibilities:
* Perform bathing and grooming services for pets, including but not limited to brushing, haircuts, nail trimming, and ear cleaning.
* Assess the condition of pets’ coats, skin, teeth, and overall health, and communicate any concerns to pet owners.
* Stay informed about breed standards and specific grooming requirements for different pet breeds.
* Provide value-added services, such as spa treatments, deshed treatments, and specialty styling, based on customer preferences.
* Handle and restrain pets safely and compassionately during grooming procedures.
* Build strong relationships with pet owners by understanding their preferences and addressing any specific grooming requests.
* Keep accurate records of pet grooming services, appointments, and any health-related observations in our customer database software.
* Schedule appointments for both rebooks and walk-ins.
* Educate pet owners on proper at-home grooming techniques and recommend grooming products.
* Groom to capacity levels (4+ pets per shift), managing workload efficiently and maintaining productivity in order to complete grooms and meet customer expectations.
* Maintain cleanliness and organization of the grooming salon, ensuring a safe and comfortable environment for pets.
* Sanitize equipment after each groom and maintain groomer equipment in optimal condition.
Qualifications:
* Proven experience as a Pet Groomer with a focus on delivering exceptional grooming services.
* In-depth knowledge of various pet breeds, their coat types, and grooming requirements.
* Excellent communication and customer service skills.
* Ability to handle pets of varying levels of difficulty with professionalism, patience, compassion, and a gentle touch.
* Strong attention to detail and a commitment to maintaining high grooming standards.
* Physical stamina to handle the demands of grooming sessions and lifting pets when necessary.
* Familiarity with grooming tools and equipment.
* Passion for animals and a genuine interest in their well-being.
* Willingness to grow, learn, and take constructive criticism.
* Punctuality and ability to work scheduled hours.
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