Head of Operations: Newcastle Clinical Trials Unit
Requisition ID: 27925
Location: Newcastle, GB
Contract Type: Fixed Term
Working Pattern: Full Time
Posted Date: 10 Mar 2025
Salary: £57,422 to £60,907 with progression to £66,537 per annum
Closing Date: 22 April 2025
Context
NCTU is a thriving academic trials unit, working in collaboration with investigators to design and conduct high-quality trials and studies, answering important questions whose findings bring substantial impact. We aim to consistently achieve excellence in trial and study methodology and conduct, playing a pivotal role in diagnostic, therapeutic, treatment, and care pathways that successfully deliver on regional, national, and international research priorities.
The Role
The Head of Operations will play a lead role in the development and delivery of operational infrastructure that ensures effective, efficient trial conduct, underpinned by a robust finance and business model, and in line with regulatory and other requirements. Acting with a substantial degree of independent professional responsibility, the Head of Operations will have responsibility for the continuous improvement of the unit’s ways of working. Taking an innovative approach, the role will streamline operational aspects, ensuring high-quality and efficient operational processes.
Key Accountabilities
1. Develop and implement systems, processes, and infrastructure required for the continued development of NCTU and its portfolio, ensuring these are in line with changes in legislation and regulatory requirements.
2. Lead on financial planning to adapt, develop, and implement a business model for growth and financial stability.
3. Oversee and coordinate decisions regarding collaboration agreements, resource allocation, and expertise in grant applications.
4. Ensure the delivery of NCTU’s portfolio, supporting Trial Managers, Data Managers, and Clinical Trial Administrators.
5. Provide effective leadership and management of colleagues within NCTU, ensuring continuous professional development.
6. Develop strong working links between NCTU and associated groups.
7. Promote a culture of organisational learning.
The Person
Knowledge and Experience
1. Senior business and research management expertise.
2. Substantial knowledge of the research governance, regulatory and legislative framework for conducting clinical research trials and studies.
3. Experience in clinical research management at a senior level.
4. Effective financial management of large budgets.
5. Proven leadership skills in a multi-stakeholder environment.
6. Knowledge of current national systems for the funding of clinical research.
7. Experience in change management and process improvement.
Skills and Behaviour
1. Excellent communication and interpersonal skills.
2. Ability to assess complex situations from a strategic perspective.
3. Ability to plan, manage, and deliver complex projects.
4. Flexibility and pragmatism to deal with ambiguity.
5. Ability to coach and develop colleagues’ skills.
Qualifications
Relevant post-graduate education, professional qualification, or demonstrable equivalent experience plus substantial relevant managerial experience.
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