Customer Support Advisor - Dutch Speaking Customer Service and Support (https://jobs.concentrix.com/job-search/?categoryCustomer Service and Support) Location United Kingdom Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNoCONCGLOBALR1454828EXTERNALENGLOBAL&step1&utm_sourcenone) Job Title: Customer Support Advisor - Dutch Speaking Job Description Experience the power of a game-changing career Are you an avid online shopper with a passion for fashion and all things retail? We are seeking a Bi-lingual English andDutch-speakingindividualto join our remote team as a Customer SupportAdvisor. We'rea global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. This exciting role is perfect for a people's person ready to be a brandambassador for a leading international clothing retailerWe want applicants who are enthusiastic and motivated, people who are willing to go the extra mile to exceed our customer's expectations. Apart from being fluent inDutchspokenand written languageyou'llalso need to have a keen eye for detail and be self-motivated and disciplined. These traits are essential asyou'llbe working from home on a full-term permanent contract. As aCustomer SupportAdvisor,you'llneed to be empathetic and patient with a friendly and bubbly personality without compromising on professionalism. Ifyou'reready to take up a newchallengethen put your passion for communication togood useand apply today Career growth and personal development Thiswork-from-home, full-time positionisa great opportunitytoexpandyour careerandexperience the power ofwhat'snextwhiledeveloping"friends for life" at the same time.We'llgive you all the training,cutting-edgetechnologies, and the continuing supportyou'llneed to succeed. What you will do in this role As a Customer SupportAdvisoron our team, you will: - Respond to customers via emails and Social Media Platforms including Facebook,Xand Instagram, providing excellent customer service - Maximize opportunities toshowcasebrand's products - Respond to general customer queries i.e. missing orders, payment issues, product availability, or recommendations - Deal with order queries including cancellations, returns,modifyingorders - Ensure a professional call manner and remain knowledgeable on products/services on offer - Maintain and proactively improve sales skills, product knowledge and competitor knowledge - Developrelationships with customers and encourage referrals - Provide the best possible customer experience at all times Your qualifications Concentrix is a great match if you: - Are proficient or bilingualin Dutch and English (oral and written) - Are flexible to work on an 8-hour rotational shift pattern, Monday to Sunday between 8am and 12 midnight - Have a minimum broadband speed of 10mgbs and a private/ distraction free location to work from - Have a minimum of 6 months customer service experience - Are proficient computer literacy and ability to navigate social media platforms - Have excellent interpersonal and communication skills - Have a spotless record, free from any credit, criminal or disciplinary issues It will be a plus if you: - Have experience community managing and engaging on social media If you feel youdon'tcheck every box, we still encourage you to apply.We'lldo our best to match you with the right job, whetherit'sthis or another role. What's in it for you In this role, we offer benefits that help you support your unique lifestyle: - A competitive salary of £11.48 per hour with fortnightly pay - 28 days of vacation - Pension Scheme: auto enrolment after 92 days employment (if eligible) - Employee Assist Program:?a range of support and resources, accessed free - BenefexEmployee Savings: access to hundreds of lifestyle savings, free onlinecoursesand a selection of wellbeing resources - 0% Joining fee and discounted membership at PUREGYM - Comprehensive UNUM Dental cover enabling you to claim back costs of dental care for you and your dependents - Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC) - Group Life Assurance: open to all UK employees from day 1 of employment - Eyecare vouchers - Refer a Friend incentive - Career development in a global company with over 225,000 employees in more than 40 countries Experience the best version of you If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440kgame-changersaround the globe call Concentrix their "employer of choice." Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Eligibility to work In accordance withthe United Kingdom's law, only applicants who are legally authorized to work in the UK will be considered for this position. Location: UK, Work at Home, GB Language Requirements: Dutch Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/) Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNoCONCGLOBALR1454828EXTERNALENGLOBAL&step1&utm_sourcenone)