An opportunity has arisen for a Trainee Paralegal to join our Motor Recoveries Team in our Leeds city centre office, on a permanent basis. The Trainee Paralegal role is within a very fast paced environment acting for large insurer clients. You will be liaising with claimants and other parties to gather information about their claim in order to prepare for litigation; advising them and the insurer; dealing with and responding to incoming post; drafting and issuing Court proceedings if necessary; and managing cases through to settlement or conclusion. As a trainee paralegal, you will join a salary structure whereby you will have regular six monthly salary reviews on a two year structure.You can expect a salary increase in accordance with the structure if your performance is satisfactory and will therefore benefit from regular discussions about your progression, through formal appraisals and one-to-one meetings. Duties/Responsibilities: Dealing with phone calls to and from clients and third parties to obtain information and assess prospects; Giving legal advice on prospects of success; Typing and sending letters to clients; other side insurers and solicitors. Pursuing claims through pre-litigation and post-litigation stages, making full use of our case management system; Complying fully with agreed service standards; Dealing with administrative procedures as required. Skills/Competencies required: Excellent communication skills and a good telephone manner; The ability to prioritise and organise your work; Working as a member of a team; Computer literate (working knowledge of Microsoft Office, particularly Word); Effective numeracy & literacy skills; Experience: Experience of working in a customer focused service environment is desirable but not essential; A genuine interest in law; Minimum 5 G.C.S.Es at grade C or above including English & Maths, or equivalent. Please clearly state your qualifications and grades achieved. Please clearly state within your supporting statement why you would like to work for Lyons Davidson and explain your interest in the legal field.Education: Core Working Hours:The successful candidate will work 7 hours a day, 35 hours a week, between the core working hours of 8am-6pm, Monday to Friday You will work from home three days a week - you would therefore need the infrastructure in place to do so, Lyons Davidson will provide you with a company laptop. The other two days per week would be based in our Leeds city centre office. Please note that our hybrid-policy is subject to change and therefore candidates should be prepared to attend the office full time if required in the future.