The Health Records Clerk role is to process and validate patient record form data using the department's document management software.
Core responsibilities for the role include:
1. Receiving delivery and processing of paper patient report forms in line with departmental procedures including sorting, scanning, verifying and disposal.
2. Carrying out general office duties as required e.g. answering telephones, photocopying, faxing, and filing.
3. Maintaining an efficient and professional relationship with all members of staff.
4. Quality checking of data within document management system on a daily basis.
5. Locating patient report forms under the direction of the lead manager.
Main duties of the job
As a Health Records Clerk you'll be responsible for sorting paper patient records in an orderly manner to prepare them for scanning.
Scanning patient records into document management system and verifying record data using a special software to quality check and validate record form data.
General office duties, including taking patient record deliveries, filling in delivery paperwork (by hand and electronically). Liaising with other services such as confidential waste management. Working closely with other teams in the Ambulance Service, such as the Clinical Informatics and Audit team and Legal Team.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:
1. Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant).
2. 27 days annual leave, increasing to 33 with service.
3. Contributory Pension.
4. NHS Discounts including shops, restaurants, gyms etc.
5. Car lease and other salary sacrifice schemes.
6. Dedicated employee assistance and counselling service.
7. Opportunities for research participation, career progression and ongoing development.
8. Well respected, committed and supported staff networks for our workforce.
Job responsibilities
As a Health Record Clerk, you need to have a keen eye for detail and good organisational as well as paper handling skills. The job role requires paper record sorting where records need to be sorted in date and ambulance station order.
After sorting records need to be scanned into OnBase document management system following standard operating procedures and standard data checks to ensure records are transferring over correctly.
Once patient records are scanned, verify software is used to validate patient data. This requires good concentration and keyboard skills, good eye for detail and ability to read and validate handwriting. Regular data checks are carried out to spot any mistakes and outliers in the data.
The successful candidate can work effectively as part of a busy team where quick records turn around is required at times, as well being able to work independently and motivate themselves when verifying.
You will be working closely with Health Records colleagues and the Clinical Informatics and Audit team on a daily basis, as well as the wider Trust when providing information requests.
Person Specification
Skills
* Good Literacy and Numeracy skills
* High level of accuracy
Experience
* Experience working in a busy office environment
* Producing accurate data
* Working in Microsoft Excel and Outlook environment
* Experience of document scanning solutions
Qualifications/Knowledge
* Good General Education/GCSE at Grade C or equivalent in English Language
* Understanding of Information Governance principles and best practice
* Understanding of Ambulance Trust protocols, guidelines and working practices
Personal
* Trustworthy, reliable and conscientious
* Willingness to work flexibly to meet organisational need and deadlines when required
* Sets high standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Lead Manager, Clinical Informatics Audit & Records
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