Job Description
Claims Operational Analyst
Key responsibilities include but are not limited to:
1. Be a key point of contact for all Syndicate Claims Operations matters, including internal and external audits.
2. Produce, maintain and monitor processes, procedures, guidelines and policies.
3. Ensure appropriate controls are embedded across the piece.
4. Validate and post SCMs daily.
5. Provide regular and month-end reporting.
6. Produce the quarterly board pack for review by the Head of Claims Operations and Claims Director.
7. Provide monthly and quarterly KPI returns and analysis utilizing Lloyd’s CRS, ECF and internal claims systems, to assist with oversight, monitoring, transparency and quality control.
The ideal candidate should have:
1. Experience with and working knowledge of claims systems and reporting tools.
2. Working knowledge of Lloyd’s market systems (ECF, IMR, CRS).
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