Contract Technical Author Lead (061lw) – Defence - Hybrid (Corsham) - 12 month contract – £500/day - £600/day (UMB) Our client is seeking an experienced Contract Technical Author Lead to develop Service Design Packs (ITIL3) for Voice & Video Services. This role involves close collaboration with Users, Defence Digital Eng Operations staff, and the Fixed Connectivity Team in Corsham to create service-oriented documentation for live services.DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY.The working arrangement will be 3 days/week on site with some travel to HenlowThe ideal candidate will be adept at translating complex technical concepts into clear, accessible content for a specialist audience and will have the leadership skills to direct and assure a team of technical writers.Key ResponsibilitiesUser-Centred Documentation - Simplify complex technical concepts for a specialist audience, including developers, technical architects, and technology leaders.Team Leadership & Quality Assurance - Direct a team of technical writers, ensuring high-quality documentation and alignment with strategic goals.Standardisation & Process Improvement - Establish standardised tools, processes, and communication methods.Stakeholder Collaboration -Work closely with service managers, technology leaders, and senior stakeholders to allocate resources, resolve challenges, and promote technical writing best practices.Delivery & Evaluation - Identify and implement the best processes or delivery methods, measuring and evaluating outcomes.Strategy & Roadmap Development - Lead the design and implementation of documentation strategies, including producing the ‘as-built’ solution specification and the Voice & Video Product Roadmap(s) for the Product Owner.Essential RequirementsPrototyping Knowledge - Understanding when and how to use specific prototyping techniques.Technical Expertise - Knowledge of technologies used to build and operate digital services.Content Creation Experience - Experience developing and iterating content across multiple channels.Networking & Bearer Services - Familiarity with strategic networks and bearer services.Legacy & New System Integration - Experience navigating the challenges of transitioning between legacy and new systems, especially in high-security environments.Complex Environments - Ability to work in environments with stringent security controls.System/Service Development - Experience developing systems, solutions, or services as part of larger capabilities.DesirableDefence Sector Experience - Familiarity with defence processes and protocols.If you are interested in applying, please send a copy of your CV with a cover note outlining why this would be the ideal opportunity for you, to Liz Walsh at Ex-Mil Recruitment Ltd by email to liz@ex-mil.co.uk (The Deadline for CV submissions to the client is Wednesday 12th March at 3pm)