Job summary
Administration Assistant Llanelli
£21,575 per annum
Monday to Friday 9am till 5pm.
Why join us?
Brainkind is a leading UK charity that works alongside people with an acquired brain injury, autism, and learning or physical disabilities to help them live as independently as possible. Our teams across the UK support people to move forward with their lives. Its a special feeling to share their individual journeys and play a part in the progress they make. Our employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
The Role:
As an Administrator at Ty Aberdafen your main purpose is to assist in the running of the service in terms of operational, administrative and financial effectiveness, within the policies determined by Brainkind and within budgets, which will be prepared locally and agreed centrally.
Main duties of the job
MAIN TASKS AND RESPONSIBILITIES****(but not limited to)
Collate emails received on a daily basis, prioritise according to urgency/importance and action to ensure deadlines are met and completed in a timely manner.
May have cash/cheque handling responsibility for service/unit/department and ensuring that all records/banking duties are accurate, carried out timely and processed for month end reporting.
May be required to undertake purchase ledger responsibilities and all associated duties as required.
Service/department/unit systematic filing (electronic and/or manual) of necessary paperwork in an appropriate and timely manner
Assist in dealing with telephone calls as required, dealing with telephone enquiries in a professional manner, directing calls as appropriate and taking messages as necessary. This may include reception duties as required.
May be required to undertake any other reasonable administrative duties, including deputising for others, that fall within the role and/or to support smooth running of Trust service/unit/department as directed by line manager.
Communicate effectively with staff at all levels, ensuring the efficient collation and distribution of information
May assist and support in the collection and submission of accurate data to Central Support Services/Functions within specified deadlines.
May be required to support in the chasing debts in conjunction with Credit Controllers and/or central support service/functions
About us
Brainkind is a charity that aims to improve the lives of people with brain injuries in the UK. Our assessment centres, rehabilitation units and hospitals use expert neurorehabilitation to support people to regain the skills they have lost. We treat people with a range of brain injuries sustained through trauma, illness, substance abuse and more to recover and meet their personal employees are incredibly passionate about the jobs they do youll find a strong team spirit across our services and amazing colleagues who always pull together and look out for each other.
Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. Its a place where we recognise, celebrate and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.
Job description
Job responsibilities
MAIN TASKS AND RESPONSIBILITIES
Collate emails received on a daily basis, prioritise according to urgency/importance and action to ensure deadlines are met and completed in a timely manner.
1. May have cash/cheque handling responsibility for service/unit/department and ensuring that all records/banking duties are accurate, carried out timely and processed for month end reporting.
2. May be required to undertake purchase ledger responsibilities and all associated duties as required.
3. Service/department/unit systematic filing (electronic and/or manual) of necessary paperwork in an appropriate and timely manner
4. Assist in dealing with telephone calls as required, dealing with telephone enquiries in a professional manner, directing calls as appropriate and taking messages as necessary. This may include reception duties as required.
5. May be required to undertake any other reasonable administrative duties, including deputising for others, that fall within the role and/or to support smooth running of Brainkind service/unit/department as directed by line manager.
6. Communicate effectively with staff at all levels, ensuring the efficient collation and distribution of information
7. May assist and support in the collection and submission of accurate data to Central Support Services/Functions within specified deadlines.
8. May be required to support in the chasing debts in conjunction with Credit Controllers and/or central support service/functions
To undertake, any reasonable travelling requirements, in order to fulfil the tasks and responsibilities of the role.
PERSONAL DEVELOPMENT, SUPERVISION AND TRAINING
Participate in regular support and supervision from line management
Continuously developing professional knowledge and expertise, attending training and development events as and when required
Attend and participate in regular team and other meetings, both internal and external.
Attend and participate in all relevant conferences and events as requested/approved by line management
POLICIES AND PROCEDURES
The post holder will be expected, at all times, to be familiar and comply with the written policies, procedures and guidelines for good practice, issued by Brainkind
Ensure the Health & Safety policy and procedures are adhered to at all times.
Take personal responsibility for own health and safety and report incidents and potential hazards as necessary.
Brainkind operates in a constantly changing environment and as such work priorities and objectives may change.Brainkind reserves the right to make reasonable changes to the job purpose and accountabilities.
Person Specification
Qualifications
Essential
9. Excellent working knowledge of Microsoft Office, specifically word, excel, outlook and internet use.
10. Knowledge of management and appointment booking using manual and computerised systems.
11. Experience of Creating and managing databases, graphs, spreadsheets and tables.
12. Proven organisational skills.
13. Ability to maintain filing system (both electronic & paper based).
14. Experience of minute taking and accurate recording of meetings.
15. Excellent communication and numeracy skills, both oral and written and face to face and telephone.
Desirable
16. RSA Stage II, Word Processing or NVQ 2 in Business Administration (or equivalent).
17. Previous experience in a customer related environment.
18. Relevant experience of financial record keeping.