Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Wattisham Flying Station Salary: Competitive Hours of Work: Monday-Friday 8am-4.30pm Permanent, Full time We are seeking an experienced Operations Manager to oversee the effective delivery of maintenance and response works across a high-profile Defence estate. You will ensure compliance with statutory regulations, MoD requirements, and Health & Safety standards, while driving operational efficiency, quality, and value for money. What You'll Do Your responsibilities will include managing the supply chain to ensure qualified operatives are assigned appropriately, reviewing risk assessments and method statements, and ensuring compliance with Asbestos and Legionella management plans. You will oversee project management under CDM regulations, from inception to completion, ensuring financial and commercial accountability. You will act as a key point of contact for stakeholders, working closely with the Defence Infrastructure Organisation (DIO) and end users to support estate operations. You will manage additional work projects, assist in resolving complaints, and ensure that all maintenance and response tasks are properly recorded and tracked. Leading a team, you will provide supervision, coaching, and performance monitoring to ensure service levels are met. You will also contribute to forward maintenance planning and ensure efficient operations to maintain a profitable business. A strong safety culture is essential, ensuring compliance with JSP requirements and fostering a collaborative working environment. What You'll Bring The ideal candidate will have a Level 4 Facilities Management Qualification or equivalent technical experience, with expertise in planned and response maintenance. A willingness to take on additional responsibilities such as Confined Space and Working at Height Authorised Person is required. A HNC qualification or equivalent is essential to be considered for this role. Professional memberships and NEBOSH or SMSTS certifications are desirable. This is an excellent opportunity to take on a leadership role within a critical Defence contract. If you have the technical expertise, leadership skills, and commercial acumen to succeed, apply today What We Offer 6% employee matched pension contribution 25 days annual leave Single private medical cover 1 professional subscription per year Excellent career development and progression opportunities VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.