Bond Street Health Centre Englefield Green TW20 0PF
Newton Court, Old Windsor, SL4 2QF
Hours: Full-time
About Runnymede Medical Practice:
Runnymede Medical Practice is a well-established and respected GP practice serving the local communities in Old Windsor, Englefield Green and Egham. We are a four-partner practice with two sites, committed to providing high-quality, patient-centered healthcare.
About the Role:
We are seeking a highly motivated Practice Manager to join our dynamic team. The successful candidate will play a crucial role not only in the smooth and efficient running of the practice but also helping to drive innovation as the future of General Practice evolves.
Main duties of the job
Key responsibilities:
Leadership & Management:
1. Leading and managing the practice team, including reception, administration, and clinical support staff.
2. Working alongside the senior leadership of the four partners and liaising with relevant team leaders from clinical and non-clinical teams.
3. Fostering a positive and supportive team environment including supervision, support and training for staff.
Operational Management:
1. Overseeing all aspects of practice operations, and monitoring objectives and performance targets for the team.
2. Ensuring compliance with all relevant legislation, regulations, and best practice guidelines (e.g., CQC, GDPR, NHS England).
3. Working with the partners and finance manager to have oversight of finances and budgets.
4. Overseeing practice premises and equipment.
Quality Improvement:
1. Working with partners to identify key areas for improvement and implementing agreed improvement initiatives.
2. Collecting and analyzing practice data to inform decision-making and service development.
3. Participating in practice meetings and contributing to strategic planning.
4. Developing and implementing effective communication strategies with patients, staff and stakeholders.
IT & Systems:
1. Managing practice IT systems, including the patient management system (EMIS Web) and other relevant software.
2. Ensuring the security and confidentiality of patient data.
About us
Runnymede Medical Practice is a friendly and forward-thinking GP practice based across two sites on the Surrey/Berkshire borders. We look after the health and well-being of around 11,500 patients and are part of the Windsor PCN, with whom we have a close working relationship.
Our clinical team consists of 4 GP partners and 2 salaried GPs, a Paramedic Practitioner, two Clinical Pharmacists and a nursing team of 5. They are supported by our Reception and Workflow Administration teams. We also have access to Social Prescribers, Health Coaches, Mental Health professionals, and a Stop Smoking advisor.
We are a training practice accredited by both the Oxford and Kent, Surrey and Sussex Deaneries and work with Southampton University and Imperial College London.
Job responsibilities
Please see the Key Responsibilities above which is a comprehensive but not exhaustive overview of the role.
Person Specification
Experience
* Proven experience as a Practice Manager or in a senior management role within a GP practice.
* Excellent leadership, management, and communication skills.
* Strong organizational and time-management skills with the ability to prioritize and meet deadlines.
* In-depth knowledge of NHS regulations and best practice guidelines.
* Experience of managing budgets and financial resources.
* Excellent IT skills, including proficiency in Microsoft Office and practice management software (preferably EMIS Web).
* Strong customer service and interpersonal skills.
* Ability to work independently and as part of a team.
* Experience of implementing quality improvement initiatives.
* Knowledge of NHS England's Primary Care Network (PCN) initiatives.
* Experience of working with clinical systems and data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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