Job summary ARCH Home Visiting Service are looking for a well organised and highly motivated part time Business Support Administrator to help support our multi-disciplinary and multi-agency team of professionals working across the PCN area including Alfreton, Ripley, Crich and Heanor. This is a varied role to be part of a developing team and support a service to work in a different way. Main duties of the job Support with referrals, scanning and uploading information taking responsibility for the quality of the datato support the admin/clinical team delivering this service, we are looking for someone with a strong interest in working with people with frailty and who aspires to promote a continuous improvement approach to leading and delivering responsive, safe, patient-centered, and effective care. The successful candidate will support business support, Business operations officer, operations manager and other clinical staff including Advanced Nurse Practitioners and Community GPs to develop new and responsive clinical pathways for seamless working, shape, and champion the introduction of new clinical roles, challenge traditional ways of working and proactively support individuals within the team to develop the necessary skills. This role would be suited to a candidate who has previously worked in primary care/acute or community setting in an administrative role. Knowledge in using systems such as system one is essential. The candidate would be supporting with onward referrals to other health professions and voluntary services, minute taking, collating data, answering phone calls, and calling patients/ relatives for the clinical staff if needed. This is a 25-hour post, working over 5 days. Hours to be discussed at interview but to include afternoons and cover until 5.30pm. About us About Amber Valley Health This post will be hosted by Amber Valley Health- the umbrella organisation for ARCH PCN. The PCN consists of 9 GP practices (89,000 patients) across the PCN area, which operates as 3 neighbourhoods. The PCN is committed to improving the care of patients in the local geographical area and sustaining General Practice. Date posted 04 February 2025 Pay scheme Other Salary £11.44 to £12 an hour Contract Permanent Working pattern Part-time Reference number A1987-25-0000 Job locations Ivy Grove Surgery Steeple Drive Ripley Derbyshire DE5 3TH Job description Job responsibilities As a Business Support Assistant, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff in the PCN Team Up service. The post holder will be a crucial part of the team to provide business support on a day-to-day basis to the clinical team. The ideal candidate will be flexible and adaptable, a creative thinker and able to use their own initiative. Experience of using SystmOne is essential (experience of EMIS is desirable) as is experience of working in Primary Care is. The role will involve providing administrative support to the team conducting the clinical visits, assisting with accessing and obtaining information from the clinical records, prioritising emails, referrals and test results assigning them to the clinician in a timely manner. The team hold a variety of meetings, this role would support with that, liaising with a variety of stakeholders and providing administrative support during the meetings. The post holder will also be required to co-ordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the operations manager, clinical lead and the rest of the team. Job description Job responsibilities As a Business Support Assistant, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff in the PCN Team Up service. The post holder will be a crucial part of the team to provide business support on a day-to-day basis to the clinical team. The ideal candidate will be flexible and adaptable, a creative thinker and able to use their own initiative. Experience of using SystmOne is essential (experience of EMIS is desirable) as is experience of working in Primary Care is. The role will involve providing administrative support to the team conducting the clinical visits, assisting with accessing and obtaining information from the clinical records, prioritising emails, referrals and test results assigning them to the clinician in a timely manner. The team hold a variety of meetings, this role would support with that, liaising with a variety of stakeholders and providing administrative support during the meetings. The post holder will also be required to co-ordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the operations manager, clinical lead and the rest of the team. Person Specification Qualifications Essential Educated to GCSE grade C or above including English Language and Mathematics. Experience Essential Administrative / secretarial experience including initiating and maintaining office systems. Experience of using SystmOne Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access. Desirable Experience of using EMIS Experience of working in Primary Care Person Specification Qualifications Essential Educated to GCSE grade C or above including English Language and Mathematics. Experience Essential Administrative / secretarial experience including initiating and maintaining office systems. Experience of using SystmOne Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access. Desirable Experience of using EMIS Experience of working in Primary Care Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Amber Valley Health Ltd Address Ivy Grove Surgery Steeple Drive Ripley Derbyshire DE5 3TH Employer's website http://ambervalleyhealth.com/ (Opens in a new tab)