Job Description
Our client an award winning financial services business in Nantwich is looking to hire a Mortgage Case Handler to join their growing and dynamic team in their Head Office, they have recently moved into lovely new offices. You will be part a vibrant team that are an essential part of the business dealing with processing mortgage applications through to completion.
Duties and responsibilities include:
* Answering the telephone and taking messages
* Carrying out initial ID&V checks along with anti money laundering checks using their online system.
* Submitting applications to a panel of lenders either by email or using the lenders online portals.
* Processing applications to the highest standard ensuring that the companies compliance policies are adhered to.
* Collating responses from the lenders and putting forward for review with the appropriate manager.
* Preparing offer letters to be sent to the client which details the facility agreed.
* Instructing valuations either with a lender or with a valuer.
* Liaising with solicitors for updates on cases and where necessary involving the client and lender.
* Updating the ledger and cashflow using Microsoft Excel
* Assisting with general office duties.
The suitable candidate must be confident on the phone with good rapport building and interpersonal skills, you will need ...