Recruitment Solutions are currently working with one of the nation's leading Waste Management companies. Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis.
Job Summary
* Location: Trafford Park, Manchester
* Employment Type: Temp-to-perm
* Salary: £11.28 per hour
About the Role
Key Responsibilities:
* Contact customers if there has been a missed collection with reasons & confirm rescheduled day
* Minimise the number of invoice queries and investigate any credit requests made by customers
* Input data onto the bespoke CRM/database
* Conduct end of month checks to ensure invoicing runs smoothly
* Resolve any customer missed collections in a calm manner
* Self-manage emails & workload
About You
Candidate Expectations:
* Competent in the use of all Microsoft applications (Outlook & Excel mainly)
* Excellent customer service skills, not afraid to make phone calls
* Able to deal with difficult situations while resolving the issue
* Must be a team player willing to help the rest of the team
#J-18808-Ljbffr