Razorblue role:
We are looking for a Infrastructure Engineering Team Lead to join our growing team of like-minded tech people. This role combines strategic leadership, technical expertise, and project delivery to drive infrastructure excellence while developing high-performing teams. Should you choose to accept, your responsibilities will encompass:
Leadership & Team Development (45%)
* Lead and develop infrastructure team through mentoring, coaching, 1:1s and strategic planning
* Manage resources, capacity and scheduling across BAU/project work, including recruitment and onboarding
* Drive team excellence through training programs, career development paths and continuous improvement
Technical Direction & Service Excellence (35%)
* Provide technical leadership for complex infrastructure challenges, including platform maintenance, optimization and architecture decisions
* Lead monitoring, backup and patch management improvements while ensuring robust incident response
* Partner with Service Desk to enhance delivery and response times
Projects & Change (20%)
* Deliver strategic infrastructure initiatives, including process improvements and new technology implementation
* Manage project resources and timelines while building cross-business relationships
* Drive technical knowledge sharing and documentation across departments
Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five-star solutions that keep our clients happy is a must!
Customer service is paramount to us, which is why we only look for candidates with excellent customer-facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here.
razorblue requirements:
We know it's unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own personal growth mindset, we would love you to apply.
* Deep Microsoft ecosystem knowledge including Azure, Office 365, Exchange Online, and Active Directory/Group Policy, with strong PowerShell automation capabilities
* Comprehensive experience with enterprise infrastructure including virtualization (vSphere, Hyper-V), storage solutions, and backup systems (particularly Veeam)
* Advanced networking expertise spanning multiple firewall platforms, Citrix environments, and unified communications (Teams, Mitel, Gamma)
* Proven experience implementing and managing hybrid cloud solutions, secure endpoint management, and enterprise infrastructure architectures
* Strong background in technical troubleshooting, diagnostics, and documentation across complex environments
* Current knowledge of security practices, emerging technologies, and industry trends
* Exceptional team leadership combined with strong project planning and resource management capabilities
* Demonstrated expertise in ITIL frameworks, service delivery, and continuous improvement methodologies
* Outstanding communication skills (English fluency required) with ability to engage technical and business audiences effectively
This role requires a people-centric approach, combining deep technical knowledge with strong leadership capabilities to drive infrastructure excellence.
Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level.
razorblue gives:
Working for an IT partner isn’t for the faint-hearted; it requires drive, passion for technology, collaboration, and a drive to innovate.
If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our team's drive for learning, resulted in 34 promotions being granted in 2022.
We operate a hybrid working policy across most roles. Our other benefits include:
* Base salary of £60,000 per annum depending on skills and knowledge
* Hybrid working
* Flexible working to suit your work-life fit
* 25 days holidays per annum + public holidays + the ability to purchase 10 more
* Your birthday off (Obviously!)
* £2000 Referral Scheme Bonus – if you know any other techies that want to join us
* Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us)
* Fully funded training and accreditations to expand your skillset
* Two paid charity volunteering days per year
* Discounted Broadband (Necessity)
* Life insurance
* Private Health Insurance with AXA Health
* Quarterly team social fund
* Cycle to Work scheme
* Gear up with the latest tech toys through our partnership with Currys
* Cruise around in an eco-friendly electric car with our EV Scheme
We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you.
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