Aneurin Bevan University Health Board (ABUHB) has a large and complex ICT service that underpins the delivery of digital health care. ICT supports around 14,000 users and over 200 services across more than 120 sites. The adoption and expectations placed upon digital healthcare are expected to grow substantially over the next 5 years as the health board adopts mobility both in primary and secondary care settings, and an increased reliance on Wi-Fi to realise digital futures through critical clinical applications over Wi-Fi. Security of a broad and complex operational ICT environment is paramount and the role will require the Design/Implementation and Support for Cisco ASA firewalls and Firepower services.
You will be part of the ICT Networks Team, reporting to the ICT Network Services Team Leader. Responsible for taking a senior role within a team of Network Support Analysts and technicians, the post holder will utilise all available resources to ensure fulfilment of the terms and conditions of the service level agreements for ICT Network Services between ICT Services and its customers.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
The post holder will play a large part in maintaining the professional image of the Health Board ICT Services. Interaction with customers and the Health Board ICT Services staff at all levels will be of the utmost importance; in particular an excellent working relationship between the post holder and the main customer contacts will be essential.
Key Responsibilities:
* Ensure their own knowledge of network and security systems is underpinned by both theoretical knowledge, acquired through appropriate training and research, such as specialist vendor training; and practical experience in networking support.
* Support the ICT Network Services Team Leader in the management and maintenance of networking and security systems, including testing, installation, commissioning and replacement.
* Monitor the network infrastructure on a day-to-day basis, ensuring that all errors, breaches and alerts are identified and addressed.
* Identify and evaluate areas which will benefit from improvement.
* Be required to work daily with minimal supervision.
* You may be required at times to work outside of standard working hours. You could also be expected to join on an ongoing basis an out of hour’s on-call escalation rota.
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
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