Job title: Salesforce Development Manager Ref 39491
Division: Digital Transformation
Location: Hybrid - Clearwater Court - RG1 8DB
Contract type: Permanent
Full/Part-time: Full-time
Salary: Offering between £55,000 - £65,000 per annum, depending on experience
Job grade: C
Closing date: 14/02/2025
In Team Digital, we’re planning for a future where the technology solutions we co-create and design enable us to achieve our goal to protect our greatest natural resource and allow our customers, communities, and the environment to thrive.
The Salesforce Development Manager is pivotal in overseeing the technical delivery and coordination of Salesforce-related activities across both Projects and Product Teams within the Retail division. This role ensures that all teams are adequately equipped with the necessary resources, tools, and processes to effectively deliver both product updates and incident releases into the production environment. In addition to team support, this position plays a crucial role in assisting the Salesforce Platform Lead in executing the strategic roadmap.
What you’ll be doing as a Salesforce Development Manager
* Manage the Salesforce Team members, focusing on their wellbeing and personal development.
* Engage with all internal and external stakeholders to understand business requirements, plan and manage deliverables, and communicate about delivery costs.
* Collaborate with Portfolio Leads and architecture teams to build Platform Roadmaps and plan delivery.
* Coordinate dependencies across the Product and Engineering teams and other digital teams to ensure smooth project progression.
* Collaborate with Project Managers and cost code owners to forecast expenses and track actual spend, ensuring adherence to the allocated budget provision.
* Provide mentoring and cross-training using your expertise to enhance the capabilities of others. Maintain technical engineering standards, addressing any shortcomings promptly.
What you should bring to the role
* A truly digital mindset. Open to collaboration, risk, and new ways of doing things.
* Obsessed with data and excellence.
* Significant experience demonstrating leadership and management in Salesforce technology project delivery.
* Excellent understanding of Salesforce development, particularly with Service Cloud and Field Service Lightning.
* Proven track record in successful project completion and achieving software delivery targets.
* Knowledge of regulatory compliance and security best practices in software development.
* Knowledge and understanding of Software Development Lifecycle.
What’s in it for you?
* Offering between £55,000 - £65,000 per annum, depending on experience.
* Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
* Annual bonus.
* Private medical health care.
* Generous Pension Scheme through AON.
* Access to benefits to help you take care of your health and wellbeing, and your finances.
Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits.
Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process.
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