Operations Manager
Woking (Hybrid)
£32,000 + 10% Bonus
A multi site, national company with Head Office based in Central Woking (free parking available) are seeking a Dynamic Operations Manager to manage a team of 6, you will be responsible for Motivating the operations team, whist providing the highest level of Operational support to some of the World's leading brands. This is a hybrid role (3 days in office) you will be a part of an engaging team that work in a fast paced environment.
Key Tasks and Responsibilities
* Bring new ideas to assist with the overall strategic direction of the Operations team.
* Implement process and procedures
* Lead and coach a team of 6 operation executives
* Set motivating objectives for the team.
* Ensure the team are on track and ready to deliver clients business strategies.
* Train and develop team members
* Oversee the recruitment of the team.
* Ensure that Team and One-to-One performance reviews are carried out.
* Be the first-line support to clients for software support
* Provide clients and stakeholders with detailed support and insight on individual campaigns.
* Be the first point of contact for clients
* Attend meetings with clients
* Ensure that all team members have completed necessary training courses
1. Offer sup...