Helpdesk Coordinator / Scheduler
Salary: From £28,500-£30,500 (Depending on experience)
Location: ILFORD
Job Type: Full time office-based role – 10 mins walk from station or Free Parking!!
Role Overview:
We are recruiting for the UK’s largest independent company specialising in the installation and servicing of all makes and models of commercial equipment. This exciting role involves joining the helpdesk team to book and schedule Engineers.
Responsibilities:
1. Respond to reactive calls and manage the Engineer’s workload.
2. Ensure that customers receive appropriate assistance.
3. Prioritise and resolve end user help requests.
4. Monitor and track the engineers.
Minimum Requirements:
Previous experience in a Facilities helpdesk or coordinating/scheduling engineers is required for this role.
Working Hours:
Monday to Friday: 08:30 to 17:30
Saturday morning: 09:00-13:00 on a rota basis (1-3), paying Time and Half.
To discuss this role, please call 01268 971950 / 07930 381354 or email Claire.murrell@adore-recruitment.co.uk.
#J-18808-Ljbffr