Company DescriptionSpicers, a specialty tea company, has been blending tea for over 80 years. From its humble beginnings in Keith Spicer's family home in 1934 to its industry-leading expertise today, Spicers produces exceptional tea blends in Newcastle and Dorset. The company supplies black, green, speciality, fruit & herbal teas, and offers private label solutions.Role DescriptionWe are looking for a hands-on HR Manager to be part of the Management Team to lead the Company’s greatest asset – its people. The role will work in partnership with all Head of Departments, acting as the first point of contact for all HR matters, providing advice and support to line managers and staff.This role is a site-based role at our manufacturing plant in North Shields, Tyne and Wear working over 5 days. Duties and Responsibilities· Maintain and improve the safety, legality and quality of products manufactured in accordance with food safety and quality policy.· Create and foster a culture of high quality and service where continuous improvement is at the forefront of everything we do.· Work globally to attract the best talent for the organisation.· To work with line management customers on all HR matters including employee relations including discipline, grievance and harassment, recruitment, training, and development, pay, contracts of employment, pensions, welfare etc.· To maintain awareness of current employment legislation and advise line managers accordingly.· Work in partnership with all departments, adopting a coaching and facilitating style enabling line managers to manage their staff effectively.· Understanding the proposals and business plans of your customer department and pro-actively planning to support those plans but challenging where necessary.· Giving professional advice concerning legal and policy issues, striving for best practice, and providing support and guidance to line managers and staff.· Providing support and expertise to line managers particularly in the management of grievance, disciplinary and harassment issues and in redeployment, restructuring and organisation development activity.· Collaborating with the team to use Sage HR as a management information tool, providing reports and statistical information to customer departments, on both a reactive and initiative-taking basis and to utilise the information gathered to support the customer departments.· To undertake presentations / briefings / training as required.· Provide line managers with support and advice to manage absence and sickness issues from start to finish, including processing and delivering offers of ill health retirements.· To actively participate in the development of corporate and policy issues, through research, discussion, and consultation.· To become involved in other ad hoc HR tasks such as administration, planning work experience attend local HR managers meetings etc as required.· This role is to an enabling role where you will work as a team to deliver business objectives.QualificationsCIPD Level 7Strong knowledge of employment law, HR policies, and proceduresExperience in recruitment, training, and performance managementExcellent communication and interpersonal skillsAbility to handle confidential information with integrityProblem-solving and decision-making skillsExperience in the food and beverage/manufacturing industry Benefits include:25 days holiday plus bank holidayenhanced company pension schemelife insurancecash plancycle to work schemestaff salesfree parkingNO AGENCIES PLEASE