Looking for something different? We may have the administration roles you have been looking for.
We have two exciting opportunities for individuals to join our hepatology admin team working in outpatients or with the community liver health check (CLHC) admin team, both based at St James hospital. The posts are band 3, fixed contracts for 12 months.
Working within the admin teams, the individuals will provide clerical and administrative services for the department and CLHC team. The individuals will be professional, efficient, and friendly, ensuring that all admin tasks are dealt with, and any queries received are answered or signposted to the correct department or person in a timely manner.
Communication is key in this busy role as individuals will need to liaise with admin staff, clinicians, and other departments within the Trust to ensure that all admin queries are resolved effectively.
You will need to have a flexible approach to work, be highly organised, enjoy working individually as well as part of a larger team, and have good keyboarding skills. Knowledge of the hospital patient administration system is desirable but not essential as training will be given.
The posts are full time, but part-time hours would be considered for suitable candidates.
For further information, please contact Diane Williams via email at diane.williams25@nhs.net for the community liver health check post or Audrey Rowe via email at audreyrowe@nhs.net for the hepatology admin post.
Main duties of the job
The post holder will be responsible for the provision of a full and effective administrative and clerical support service to the hepatology department and the CLHC team. He/she will also be responsible for inputting data onto the departmental database system and producing reports as required. The post holder will be expected to arrange and plan their own work on a day-to-day basis within the overall demands and priorities of the department.
About us
Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
Job responsibilities
To provide administrative and clerical support to the hepatology Department in Abdominal, Medicine and Surgery (AMS) CSU, including:
1. Providing a full clerical support service to the department including organising, sorting and filing documents, dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing, and distributing information by post or email; typing letters and other documents.
2. Dealing with communications and ad hoc enquiries from staff and service users, members of the public, and a wide range of external organisations and professionals.
3. Providing administrative support for meetings as required.
4. Maintaining and updating mail outs and labels for Trust and staff departments.
5. Liaising with appropriate personnel to make appointments for the Head of Service/Management team and maintaining an appointments diary.
6. Monitoring stock levels and ordering stationery and office supplies as required.
7. Recording departmental expenditure and petty cash requisitions.
8. Coordinating and keeping records of staff leave, absences, and attendance at mandatory fire training.
9. Adhering to relevant Statutory Instruments and Trust policies and guidelines.
10. Maintaining and developing the department's website on the Trust intranet.
11. Using the departmental database for recording appropriate information as requested and producing reports.
12. Any other duties commensurate with the grade which may be required from time to time to ensure the effective running of the service.
Person Specification
Qualifications
* GCSE in English and Maths or Equivalent
* Must be willing to attend relevant training courses
* Basic computer/typing qualifications
Experience
* Knowledge of a wide range of administrative procedures including finance.
* Competent in word processing, spreadsheet packages, and in using databases.
* A good awareness of and understanding of issues surrounding diversity and patient involvement.
* Work experience in a health or social care setting.
Skills & Behaviours
* Well organised and able to work on own initiative.
* Able to work effectively as part of a small team.
* Able to relate effectively to a wide range of people with good interpersonal skills.
* Personable, patient, sensitive, and flexible.
* Reliable.
* Commitment to principles of equality and diversity.
* Commitment to delivering quality services.
* Importance of maintaining confidentiality.
* Honesty and integrity.
Other criteria
* Must be willing to work within the Trust's policies e.g. confidentiality, data protection, health and safety etc.
* Able to attend occasional early evening meetings.
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