If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands
We are looking for Czech speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Your responsibilities:
1. Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands
2. Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
3. Respond to inquiries about products and services, offering expert advice on a range of car-related matters
4. Resolve issues as they arise - addressing customers' concerns in a professional and timely manner
5. Turn every customer into a happy customer!
What you will bring:
1. Fluency in Czech
2. Very good use of English - both in written and spoken language
3. A profound passion for cars is a big plus
4. Work experience as a customer support/customer care representative for at least 6 months will be preferred
5. Highly developed communication skills
6. A genuine problem-solving mentality and a deep sense of ownership
7. Tech savviness and learning agility
8. A positive attitude
What we offer:
1. Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
2. Competitive monthly salary + 2 extra salaries per year
3. Refer-A-Friend : Bring your friends and receive great bonuses!
4. Health care benefits and numerous other discounts
5. Full training by certified instructors
6. Professional growth & development opportunities
7. Special events as well as community & social responsibility initiatives
8. Free online Greek language courses
9. State of the art premises, providing a great working environment with relaxing break areas
10. The opportunity to work for a Great Place to Work-Certified Company
Thinking about relocating?
Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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