Business Support Officer An exciting opportunity has arisen to join Croydon Council’s Sustainable communities, Regeneration & Economic Recovery team as a Business Support Officer. We are seeking a highly skilled and experienced individual to support the delivery of vital services within the Employment, Skills & Economic Development and Strategic Transport teams. While your primary focus will be on these areas, flexibility will be essential to provide support across the wider directorate when needed. Key Responsibilities: As a Business Support Officer, you will play a crucial role in: Conducting research, data analysis, and preparing detailed written materials such as member briefings and reports. Compiling and analysing data for programme and project performance monitoring, providing reports for internal and external stakeholders. Managing shared mailboxes and responding to enquiries, including tracking and ensuring member requests are addressed within corporate deadlines. Handling financial matters, including processing claims for external grant funding and maintaining accurate records. Coordinating and supporting both internal and external meetings and events. What We’re Looking For: To succeed in this role, you should: Demonstrate strong organisational skills, including the ability to prioritise tasks, manage competing deadlines, and adapt to a fast-paced environment. Possess experience transforming data into clear, insightful reports. Be confident in managing diaries, workloads, and identifying solutions to meet tight deadlines. Exhibit excellent communication skills (both written and verbal) to effectively represent the team and engage with customers and stakeholders. Have a solid understanding of Croydon’s political and social landscape. Be confident in customer interactions via email, phone, and face-to-face communications. Have significant experience in providing administrative and organisational support. Be proficient in IT systems and financial processes, including raising invoices and purchase orders. · Demonstrate expertise in Microsoft Office applications (particularly Excel, Word, and Outlook) and show a willingness to learn internal systems. Display a commitment to equality, diversity, and inclusivity in service delivery. Why Join Croydon Council? At Croydon Council, we are committed to building a diverse and inclusive workforce. We offer hybrid working arrangements, allowing employees to combine remote work with office-based collaboration. As part of our dedication to equality, we are proud to participate in the Disability Confident Scheme, guaranteeing an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to safeguarding the welfare of children and vulnerable adults, and the successful candidate will be subject to a DBS check. To view the Business Support Officer role profile click here Closing Date: Thursday 13 th March 2025 at 11:59pm Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. Additional Information