Do you get a buzz out of delivering a great cleaning service in a retail environment?
If so, read on….
We are looking to recruit an Area Operations Manager responsible for ensuring the high standard of cleaning services provided to Sainsbury's stores in Frome.
Our Area Operations Managers work 40 hours per week, which will include some weekend and evening working, with a salary of £35,000 PA.
You'll be managing the team responsible for delivering a high-quality cleaning service to the Sainsbury's stores in your area.
Working collaboratively with the wider team at our sites, you'll liaise daily with the client, attend meetings as required, and proactively ensure that the many parts of our service fit together for a seamless customer experience.
You'll allocate tasks and responsibilities and carry out regular meetings with direct reports, assisting effective two-way communication and ensuring all colleagues are well presented and ambassadors of the Arcus values & behaviours. There will also be a need for you to carry out appropriate induction of new colleagues, maintaining close contact throughout their probationary period to ensure full support is given to help them achieve the required standards and levels of productivity.
You will maintain budgetary control of the use of all cleaning equipment and materials, ensuring that existing equipment is clean and in safe working order and that materials are used correctly, completing the appropriate documentation in line with Quality Assurance.
Health & Safety is our No.1 priority, so you'll ensure this is monitored and managed - not just for yourself, but for all others on site. This includes Safe Systems of Work, COSHH Regulations, and PPE compliance.
To be successful in this varied role, you'll have:
1. Significant experience in a regional cleaning role ideally with an FM provider
2. Experience of managing teams across multiple locations, including responsibility for managing employee relations, absence, and underperformance issues.
3. Experience of managing senior stakeholders and ensuring an exceptional client experience
4. Ability to represent the company in a professional and competent manner at all times
5. Ability to prioritise a complex and demanding workload
Due to the nature of the role, a full UK driving licence is essential.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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