Role: Vehicle Sales Administrator Location: Stourbridge Hourly Rate: £13ph to £14ph Hours of Work: Monday to Friday- 9am to 5pm We are looking for a dynamic and detail-oriented Sales Administrator to join our client in Stourbridge! If you have previous sales experience and are ready to play a key role in a fast-paced environment, this could be the perfect opportunity for you. Key Responsibilities:
* Assisting the day-to-day operations of vehicle sales, ensuring the sales team is fully supported with all administrative functions.
* Handling customer queries and providing information on vehicle specifications, financing options, and offer solutions to any issues in a timely and professional manner.
* Process all sales documentation, ensuring accuracy.
* Dealing with and processing sales contracts, finance agreements, and vehicle registration details.
* Co-ordinate vehicle orders, track deliveries, and liaise with suppliers to ensure vehicles are ready for delivery to customers in a timely manner.
* Maintain and update accurate records of vehicle sales, stock levels, and customer information in the dealerships CRM System.
* Provide essential administrative support to the sales team, including managing vehicle databases, preparing quotes, and assisting with showroom preparation.
* Ensure all follow-up actions are completed efficiently, whether this involves post-sale customer contact or addressing any queries about vehicle delivery or documentation.
* Maintain clear and effective communication between sales staff, customers, suppliers, and other departments.
Successful candidates will have:
* Experience in a sales administration role within the automotive industry.
* Understanding of vehicle sales processes and documentation.
* Strong attention to detail with an ability to spot errors and inconsistencies in documentation, ensuring compliance with all regulatory requirements.
* Exceptional organisation skills
* Ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced environment.
* Excellent written and verbal communication skills.
* Proficient in Microsoft Office suite and CRM systems, vehicle management platforms.
Desirable Attributes:
* Experience using Pinewood software system
* Familiarity with vehicle finance and insurance products
* Knowledge of the latest automotive industry trends and products.
If you are interested in the position, please click 'Apply'.