Who are we? Hotel Indigo Exeter is a boutique 4-star hotel featuring 104 stunning bedrooms with several distinctive food and beverage outlets, Becketts Rooftop Terrace, Colsons Restaurant with private dining space, Retreat Spa and The Dugout Bar. General Scope and Purpose To be totally customer focused by consistently delivering excellent customer service with an informed, friendly, and effective approach. To ensure that all Company and Hotel accounting procedures are adhered to. To assist the Cluster Financial Controller in the preparation of accounting reports. Responsibilities To ensure that the department creates a professional impression to customers and Team Members. To and act on customer feedback relevant to your areas of responsibility to achieve positive and consistent results. To ensure the accuracy and correct processing of accounts and financial information provided by other departments within the hotel. To be able to carry out revenue control to Company standards. To be responsible for daily banking and associated reconciliations. To control all petty cash in the hotel, ensuring transactions are authorised and processed correctly. To assist in maintaining an effective sales ledger/ credit control operation. To be aware of payroll procedures to Company standard (where this forms part of your responsibility). To assist in the preparation of stock results for the hotel month end, reviewing results achieved in conjunction with hotel management as required. To monitor and maintain the Purchase Ledger function according to procedures laid down. To carry out preparation of weekly reports when required. To assist with forecasting as required To assist with the preparation of the monthly Profit and Loss account as required. To be aware of the annual budgeting process. To be fully aware of and strictly adhere to Company cash and key handling procedures at all times. To be aware of and strictly adhere to security procedures to satisfy hotel and Company requirements. To attend the Departmental Manager meetings. To plan, implement and follow up training for Team Members as required in liaison with the Cluster Financial Controller. To be fully aware and strictly adhere to Health and Safety and fire/bomb procedures. To be fully aware of and strictly adhere to food hygiene and licensing, Company and statutory requirements. To be fully aware of and comply with hotel and Company rules and regulations as identified in the Team Member handbook, as detailed within the Company policies and Procedures and displayed on notice boards. To be fully aware of hotel activities and facilities. To report all damage, hazards and wear and tear occurring within your areas of work. To participate with Guest Relations Management (Duty Management).Ensuring a professional and friendly service throughout the hotel. To undertake any other reasonable project as requested by your General Manager to grow and improve the business. To operate I.T. systems in line with Company standards. To attend when required both internal and external training courses. This Job Description cannot be exhaustive due to the peculiar requirements of the hotel industry. Therefore, the jobholder may be required from time to time to carry out tasks requested by the Management. AMRT1_UKCT