SALES ADMIN AND SUPPORT ASSISTANT
CRAYFORD
CIRCA 25,000
Bridge Recruitment are currently working with a manufacturing company seeking to recruit a Sales Admin & Support Assistant to join their busy team.
THE ROLE
The Sales Admin and Support Assistant is a key role in this company as you will be the first point of contact and the first voice that customers hear. With this in mind, you will need to possess a friendly, professional, and personable telephone manner and a true and natural ability to get to know regular clients, building rapport and relationships to continually promote the company’s excellent reputation.
KEY DUTIES
1. Be the first person to answer a busy telephone.
2. Possess confidence on the phone and be able to obtain accurate information from all callers as to who is calling and where best to direct their call.
3. Learn the company product range and basic wiring information to provide help to customers on the phone and via email.
4. Accurate filing and archiving of electronic records.
5. Raising quotes and processing sales orders.
6. Project awareness and follow up quotations effectively.
7. Provide support to the Sales team members by carrying out various tasks as required.
8. Any ad-hoc duties as required.
ESSENTIAL SKILLS
1. Experience and confident telephone manner whilst handling calls.
2. Responsible, reliable, and self-motivated.
3. Enthusiastic, efficient, and a clear-thinking organiser.
4. Excellent attention to detail.
5. Strong communication/listening skills with both external and internal contacts.
6. Methodical and organised, ideally with some project/account management experience.
7. Exceptional multi-tasking skills with the ability to prioritise own workloads whilst also working as part of a team.
8. Remain calm and focused under pressure.
9. Utilise problem-solving skills.
10. Competent with MS Word/Excel and have the ability to learn bespoke systems.
11. A working knowledge of Sage (S.O.P) and of export procedures would be an advantage.
The company has an excellent remuneration and benefits package and provides the opportunity for progression and long-term career prospects to the right candidate. If you are seeking a new role with a company that will value you, look no further. Call or submit your CV as soon as possible as the client is keen to interview.
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