Job summary An exciting opportunity has arisen for a permanent role within the Digital Directorate within the Welsh Ambulance Services University NHS Trust. We are looking for an enthusiastic and motivated individual to join the Operational Communications Programme team as a Project Support Officer, supporting the Programme. The post holder will be expected to deliver an effective and competent level of project support, dealing with both routine and specialist enquiries. You would be working within a supportive team. This role would suit anyone with strong administration / project support skills and those looking to move into Project Management. So if this sounds like the role for you, we'd love to hear from you This post is advertised on a part time basis with a potential to develop to a full time post in the future. This role is ideal for home working, with the successful candidate being required to travel to one of the main hub sites on occasion. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job The Project Support Officer will play a crucial role in supporting the OCP Management Team to develop and implement new systems across Wales. Communication and developing good working relationships with internal and external stakeholders are key. About us RemarkablePeopleOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ communities and disability groups. Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. In line with the Trust's Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position. Date posted 25 March 2025 Pay scheme Agenda for change Band Band 4 Salary £26,928 to £29,551 a year per annum pro rata Contract Permanent Working pattern Part-time, Flexible working, Home or remote working Reference number 020-AC026-0325 Job locations Pan Wales, mainly Home/Remote working, Base to be agreed at interview. Pan Wales, mainly Home / Remote working, Base to be agreed. LL17 0LJ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications and/or Knowledge Essential PRINCE2 Foundation qualification NVQ Level 3/diploma or equivalent level of experience, together with a high level of numeracy, written and spoken English Desirable PRINCE2 Practitioner MSP Other Essential Ability to drive to travel across sites within Wales Experience Essential Demonstrable experience in an administrative role Experience of project support work Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records Experience of transcribing and minute taking Ability to use MS Office 365 and desktop applications inc. MS Teams effectively. Desirable Budget monitoring Working in an NHS environment Use of PRINCE2 or MSP Producing communications information Maintaining a SharePoint site Aptitude and Abilities Essential Ability to work on own initiative and manage own workload Standard keyboard skills Good interpersonal skills Highly motivated with good organisational skills Willingness to learn new skills where appropriate and have a flexible approach to work. Desirable Ability to speak Welsh Values Essential Able to demonstrate Trust values and behaviours Person Specification Qualifications and/or Knowledge Essential PRINCE2 Foundation qualification NVQ Level 3/diploma or equivalent level of experience, together with a high level of numeracy, written and spoken English Desirable PRINCE2 Practitioner MSP Other Essential Ability to drive to travel across sites within Wales Experience Essential Demonstrable experience in an administrative role Experience of project support work Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records Experience of transcribing and minute taking Ability to use MS Office 365 and desktop applications inc. MS Teams effectively. Desirable Budget monitoring Working in an NHS environment Use of PRINCE2 or MSP Producing communications information Maintaining a SharePoint site Aptitude and Abilities Essential Ability to work on own initiative and manage own workload Standard keyboard skills Good interpersonal skills Highly motivated with good organisational skills Willingness to learn new skills where appropriate and have a flexible approach to work. Desirable Ability to speak Welsh Values Essential Able to demonstrate Trust values and behaviours Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Welsh Ambulance NHS Trust Address Pan Wales, mainly Home/Remote working, Base to be agreed at interview. Pan Wales, mainly Home / Remote working, Base to be agreed. LL17 0LJ Employer's website https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)