Supporting the work of the Jeweller since 2006
Client Services and Repairs Assistant
Client Services and Repairs Assistant
Pravins Ltd
Finchley, North London
Pravins Ltd, one of the UKs leading independent jewellers is a family-owned business within the luxury jewellery industry is currently recruiting for a new position within the Head Office Team. The business was established in 1969 and has an excellent reputation in the jewellery industry, founded on quality and exceptional customer service.
Role Purpose
A full time position within the Production Team at Pravins' Head Office in North London.
This role will involve supporting all aspects of the Pravins Production Team activities including client repairs processing and monitoring, valuations, quality control, liaising with suppliers, workshops and our stores.
Key Responsibilities
1. Processing and monitoring all client repairs
2. Quality assurance by inspecting each workshop delivery ensuring repairs adhere to Pravins specifications
3. Liaising with suppliers and workshops and ensuring deadlines are met
4. Cost calculation and data entry of repaired items
5. Liaising with Pravins boutiques on progression of client repairs
6. Calculating and typing up client valuations
7. To support the Production Team with Ad Hoc administrative tasks
Candidate Requirements
8. Outstanding communication and organisational skills
9. Excellent time and self-management
10. Proactive approach to problem solving
11. Ability to work under pressure
12. Passion and drive to excel and exceed client expectations
13. Attention to detail with speed and accuracy
14. Comfortable with Microsoft Windows and Office software
This role offers an excellent opportunity to join a fast-moving and passionate office team environment.
If you wish to discover the opportunity of building a career with Pravins, please send your CV to to us by using the application form below.
We regret that we are unable to respond to unsuccessful candidates. No agencies please.
About Us
Excellence, care and trust are important values to Pravins and it is these principles that have enabled us to create lasting partnerships with some of the best diamond and gemstone suppliers the world over. A mutual respect for our standards and theirs.
Of course, the most beautiful gems and best materials are nothing without great design and impeccable craftsmanship. Over the years Pravins have established strong relationships with some of the most renowned specialist craftsmen in the United Kingdom.
We have a dedicated, experienced and creative team who can create the most exquisite, unique pieces for any occasion using our bespoke design service.
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