Sales Order Processor / Account Executive required for a well-established packaging manufacturer based in Norwich. You will be handling incoming and outgoing calls, emails, queries, and orders from existing and new customers.
Account Executive / Sales Order Processor - Print Job Overview
Retain and manage existing customer relationships.
* Receive customer orders/artwork/information.
* Provide accurate information for estimating, production, reprographics, and technical departments.
* Create Job bags for production following strict process controls.
* Distribute accurate information internally and externally to fulfil customer requirements.
* Customer liaison regarding price, lead-time, and delivery.
* Raise purchase orders for raw material and outwork services.
Account Executive / Sales Order Processor - Print Job Requirements
Previous experience in Customer Service and a passion for delivering excellent levels of care as this is very important for our brand and our customers.
* Previous experience in a print environment.
* A confident communicator and able to handle complex situations.
* Strong organisational skills coupled with the ability to prioritise workload and plan effectively.
* Ability to work well in a fast-paced environment.
* Prepared to take ownership of projects from start to finish.
* Self-motivated and enthusiastic focused approach to work.
* Good IT and Microsoft Office skills.
* Strong attention to detail.
* Ideally experience of New Project Development and Project Management.
Account Executive / Sales Order Processor - Print Salary & Benefits
* Salary is £28-30K.
* 09:00-17:00 Monday-Friday.
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