Lead with Excellence – Customer Service Team Leader Wanted Are you passionate about delivering exceptional customer service? Do you have the leadership skills to motivate and support a small team? If so, this Team Leader role with could be perfect for you Position: Customer Service Team Leader Location: Brentwood Salary: £30,000 per annum Shifts: Rotational week 1 - 7 AM - 3 PM – week 2 12 PM - 8 PM 1 weekend in 3 Why You’ll Love This Role: Lead a team dedicated to customer satisfaction Make a real impact in a fast-paced, service-driven environment Work with a trusted leader within their industry Your Key Responsibilities: Deliver top-tier customer service – ensure all calls are handled professionally and efficiently Lead and support your team – provide guidance, training, and motivation Manage schedules & workloads – ensure smooth daily operations Keep things running smoothly – oversee job completion, reports, and system updates Be the link between customers & engineers – ensuring excellent service at every step Who We’re Looking For: A customer-focused leader with strong communication skills Previous experience in a senior role or team leadership Highly organised, proactive, and adaptable Passionate about creating positive customer experiences Join a company that values your leadership and customer service skills Apply today and take the next step in your career CustomerService TeamLeader NowHiring CallCentreJobs JoinOurTeam Please send in your cv to make the next step