The ward administrator is responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including multi -disciplinary team, patients, relatives and their carers. The post-holder must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. The post holder must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).
The post-holder must undertake effective forward planning, to ensure that the administrative needs of the service are met and must carry out a range of effective administration processes to support the delivery of high quality patient care.
The ward administrator will not be directly supervised on a day-to-day basis and is responsible for the management and prioritisation of their own workload.
This is an exciting time to be working at the Royal Free London NHS Foundation Trust, one of the biggest NHS Trusts in the UK, delivering care to more than 1.6 million people a year through our three main hospitals: Barnet, Chase Farm and Royal Free.
We are looking for a Full time Ward Clerk/Receptionist to work in the diagnostic cardiology dept at Royal Free Hospital
We are looking for someone with current face to face patient experience, with experience of using EPR
The successful candidate will be required to be able demonstrate the Trust values, the responsibilities of the job description and the person specification.
The successful candidate will be required to work Monday to Friday, times to be agreed.
If you believe you meet the criteria of the person specification and would like to join the Royal Free at this time, we would be interested in meeting you and receiving your application.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
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Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
This advert closes on Friday 24 Jan 2025