FM Help DeskAdministrator Bracknell- Permanent Location:Bracknell Basic Salary:£28,500 Perm Annum Hours of Work:Monday - Friday 8am-5pm A World Leading Service provider who operates on an international scale is looking for a FM Help Desk Administratorbased in Bracknellarea working for very busy corporateoffice.This role is withthe hours of Mon-Fri 8am-5pmso the successful candidate will have to be available immediately and must have experience in working on the helpdesk before using CAFM experienceand dealt with planning reactive. Key responsibilities: 1. Handling telephone and email queries from clients and engineers on outstanding and ongoing work orders. 2. Raising jobs and closing jobs on the CAFM system 3. Categorizing and resourcing the correct engineer based on skills and proximity to work location. 4. Contacting other branch members about queries on purchase orders, thresholds and call-out responses. 5. Recording reactive maintenance calls onto a computerized system. 6. Working on the internal system and clients throughout the day. 7. Cover Holiday/Sickness for colleagues 8. Assist other team members when required.
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