About the Role
Rethink Mental Illness is seeking a committed Care Navigator to provide tailored, high-quality support to individuals being released from HMP Humber. As part of our integrated mental health team, you’ll work closely with healthcare and prison staff to ensure that health services are in place to support a smooth, positive transition from prison to community life. Using a strengths-based, coaching approach, you’ll offer one-to-one and group interventions, helping individuals manage their own wellbeing and reconnect with essential community resources.
This is a FTC until 01/05/2026
Key Responsibilities
* Deliver pre- and post-release support to individuals with health vulnerabilities, assisting with continuity of care and connecting them to community services.
* Conduct initial assessments and care mapping for service users, creating tailored care plans for effective release and reintegration.
* Organise and contribute to health promotion events, supporting the reduction of health inequalities and the promotion of wellbeing.
* Maintain accurate, detailed records in accordance with organisational and national standards, and manage multiple tasks to meet the demands of a high-volume, fast-paced environment.
Qualifications & Skills
* NVQ Level 3 or equivalent in Health and Social Care or related field.
* Experience supporting vulnerable individuals to set and achieve goals, with knowledge of health, criminal justice, housing, and social care.
* Strong communication skills with experience in case management, structured interventions, and care planning.
* Proficiency in Microsoft Word, Excel, and database systems, along with effective time management and problem-solving abilities.
Desirable: Experience within a prison setting or working with individuals involved in the criminal justice system, and additional mental health or coaching training.
Candidate must be a Driver
*Appointments will be at the minimum of the band.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
*Given the nature of this role, which involves frequent travel to various locations and timely meetings, a clean drivers licence is essential.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!o have a BUPA Employee Assistance Programme with access to appointments.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
If you have any questions about the position, please contact -
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