This is an excellent opportunity for a highly motivated, skilled, and capable Head of Improvement to be embedded in the Private Offices of the NHS Chief Executive (CEO), Chief Finance Officer (CFO) and Chief Operating Officer (COO).
This is a rich and varied role working across a wide range of programme areas and priorities to provide high-quality analytical support to the Private Office and involving close working with Senior Leadership and Ministers with a key focus on Urgent & Emergency Care Improvement.
The Head of Improvement role is key to ensuring the analytical needs of the CEO/COO/CFO Private Office are met, principally:
• To support Urgent & Emergency Care improvement, by ensuring CEO, CFO and COO have data and analytics they require to understand both UEC performance and wider NHS performance that impacts on the UEC pathways.
• To support ad hoc requests, either undertaking the work or working as air traffic control to intelligently translate, commission, direct, and support the work. These are not all simple data requests, they require an ability to interrogate the data and create an accurate narrative of what is happening and why, which can be used publicly when required.
• To improve our cross-cutting approach to operational information, such as ensuring dashboards meet the immediate day to day needs of CEO, CFO and COO; that they receive operational performance insights tailored to their requirements; and help to develop our organisational approach to light-touch evaluation.
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.
If you would like to know more or require further information, please visit
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.
NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.
Please see the attached JD but as a flavour of responsibilities, the Head of Improvement you will:
• Ensure materials for cross government meetings, press releases, etc. have undergone the correct fact checking and support the strategic interest of the organisation.
• Lead and orchestrate analytical projects. For example, commissioning and guiding analytical teams to respond to analytical requests from private office.
• Forge and maintain strong links between private office and analytical teams. For example, acting as a lead on day-to-day work including the performance overview dashboard.
• Work with external organisations on their data and analytical commissions. For example, working with civil service departments on data access requirements.
• Take a forward look to support analytical insights that the CEO, CFO and COO will need in 6-12 months time.
• Utilise a variety and depth of analytical techniques to provide quality, timely analysis and intelligence relating to key priorities of NHS England.
• Lead and suggest analytical solutions to problems, to analyse and triangulate data in innovative ways and ensure findings are presented clearly to a range of audiences.
This advert closes on Thursday 21 Nov 2024