This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success. Do you want to drive the transformation of the HBK core infrastructure, and have a key role in moving toward a true hybrid cloud platform? The position We are currently looking for a Technical Specialist in MS Client technologies, within the Infrastructure division. The team reports directly to the Head of Infrastructure and Cloud services, and is dedicated to develop strategies, designing and defining new architecture and ensuring implementations across all commercial functions in HBK. Our new Technical Specialist in Client technologies will be responsible for driving the architecture, governance and implementation of the Client related infrastructure setups globally across all business units. This is a strategic focus area in HBK, and will be key to the offerings from global IT to a ever developing and demanding business. So if you are looking for a challenge, and master the art of understanding and designing a well working and robust client setup, adaptable to future changes in a complex environments this position might be for you. You understand legacy technologies, but what drives you is the new services and features within Client and related Microsoft Service orientation to be a success. Primary responsibilities You will take on a very diverse role with a challenging, dynamic and rewarding day-to-day set of responsibilities. In this role, you can expect to: Serve as the primary point of contact for clients, providing expert support and guidance on Microsoft 365 (O365) products and services. Troubleshoot and resolve complex technical issues related to Microsoft 365 applications, including Exchange Online, SharePoint, Teams, OneDrive, and more. Collaborate with internal teams to ensure seamless integration and deployment of Microsoft 365 solutions. Stay up-to-date with the latest Microsoft 365 updates, features, and industry trends to provide proactive recommendations to clients. Drive the development and implementation of IT policies and procedures to enhance client satisfaction and operational efficiency. Provide detailed documentation and reports on client interactions, technical issues, and resolutions. Professional qualifications Proven experience as an IT Client Specialist or similar role, with a strong focus on Microsoft 365. In-depth knowledge of Microsoft 365 applications and services, including administration and troubleshooting. Excellent problem-solving skills and the ability to think critically and analytically. Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users. Ability to work independently and as part of a team in a fast-paced environment. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are a plus. Personal skills Excellent Architectural skills An “Own it” attitude, seeking to solve problems before they occur Flair for execution Natural problem solving ability Seeing “IT” as a hobby as well as well as a job We offer Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.