Northumbria Healthcare NHS Foundation Trust
An exciting opportunity has opened up to work within the Nursing, Midwifery and Allied Health (NMAHP) Education and Development service.
As part of the development of our new Health and Care Academy and our ongoing investment into staff development, we are looking for an exceptional team member who will contribute efficiently to the running of both teams, providing an effective clerical support service.
Main duties of the job
1. To provide a clerical and administrative service in support to the NMAHP Education and Development Service and the Health and Care Academy.
2. Contribution to the smooth running of the activities of the services by efficiently providing an effective administrative support service.
3. Work within a clear framework of delegated tasks but without continuous supervision.
4. Use a range of communication skills, including written and oral skills, to communicate information to staff, partner organisations, and managers based upon existing policies and procedures.
5. Efficiently manage the staff inbox daily and demonstrate effective escalation according to the defined organisational and team processes.
About us
Northumbria Healthcare Trust manages three major locality hospitals at North Tyneside, Wansbeck, and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England.
We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High-quality patient care is at the heart of everything we do, and we strive to ensure every single patient and service user has an exceptional experience with us.
Job responsibilities
1. The post holder will work with colleagues and will be required to use initiative in routine tasks; supervision will be readily available for other queries.
2. The post holder will handle confidential information and will be required to observe the relevant Trust policies and procedures.
3. The post holder will be required to answer routine queries arising from staff regarding the provision of information & resources.
4. The post holder will be required to exercise judgments to respond to enquiries, with direct supervision readily available.
5. The post holder will be required to organise their own workload on a daily basis with direct supervision.
6. Able to travel to visit other hospitals within the Trust.
Person Specification
Qualifications
* NVQ2 in Business Administration or equivalent qualification or portfolio of experience.
* Competent in MS Office packages and computer literate in the use of the internet and email.
* Additional qualifications in Word Processing or Spreadsheets.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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