Who are you? As Bar Supervisor, you will need to be proactive and ensure the smooth running of the day to day operations of the bar. This is a hands-on role so you will need to be comfortable with rolling up your sleeves and getting involved with service. We need someone with previous experience of working within a busy bar and restaurant with exposure to supervisory or management duties. Wine knowledge is advantageous with a passion for food and a genuine desire for providing excellent service to our guests. Our business is open all day every day so you will need to be flexible with the times you can work What's the role? Support the site in creating a great and welcoming environment Staying on top of bar stock, ordering, cellar conditioning and cleanliness and hygiene Encouraging the team to take pride in their work and provide highest standards of service Strive for excellence in all you do and driving repeat custom and sales in the bar To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too To effectively manage guest complaints, escalating if required Recognising and celebrating the successes of your team Communicate effectively with your managers, your team and the guests Live the ACI values and work towards our mission of 'making people happy' What's in it for you? Generous discount across all ACI sites on both food and drink Regular trips out to suppliers locally and internationally Great share of tips and tronc Staff Accommodation available Staff meals on shift Rising Stars program for career progression within the company Cycle to work scheme 'Live your life', charity day off each year Wine at cost Anglian Country Inns Anglian Country Inns is a family run business that first opened its doors over twenty seven years ago and now we have nine award winning establishments across East Anglia, a coffee shop and brewery to boot If you think you have the relevant experience and want to join our friendly family please don't delay and apply today