Job Description
We are a leading provider of material handling solutions seeking a skilled and proactive engineer to deliver exceptional maintenance, repair, and technical support to our valued clients.
About Us
We pride ourselves on offering innovative and reliable material handling solutions. With a focus on customer satisfaction and operational excellence, we've built a reputation for quality and efficiency.
Key Responsibilities:
* Perform routine maintenance and repairs on a range of material handling equipment.
* Diagnose and resolve technical issues efficiently, minimising downtime for clients.
* Provide technical support and advice to customers, ensuring their equipment operates at peak performance.
* Maintain accurate service records and reports, adhering to company policies and procedures.
* Foster strong relationships with clients, delivering exceptional customer service at all times.
* Collaborate with colleagues and share knowledge to continuously improve service standards.
Qualifications and Skills
* Proven experience as a Field Service Engineer or similar role, preferably in the material handling industry.
* Strong mechanical, electrical, and hydraulic diagnostic and repair skills.
* Excellent problem-solving abilities and a proactive approach to challenges.
* Strong communication skills and the ability to build rapport with clients.
* A full UK driving license.
What We Offer
* Fully equipped company vehicle and tools.
* Ongoing training and professional development opportunities.
* A supportive and collaborative working environment.
* Opportunities for career growth within a leading material handling company.