Job Role: Investment Support Administrator Location: Ferndown Salary £25,000 - £30,000 Excellent benefits: 25 days holiday per annum plus bank holidays; 5% ER pension contribution (once completed probationary period, 3% up until then); Life assurance / death in service of 4 x annual salary (immediately on commencement of employment); Private Medical Insurance with AXA PPP on a medical history disregarded basis (once completed probationary period); Healthcare Cash Plan with Bupa (once completed probationary period); Buying and Selling Holiday Scheme, allowing employees to increase their holiday entitlement to up to 30 days per annum (once completed probationary period); Flexible working/hybrid working available; Free office parking onsite. Main Purpose of the role of Investment Support Administrator The Investment Support Administrator will assist the Investment Oversight & Support Manager in providing support and oversight to the Investment Managers ("IMs") in the reporting of and settling of trades that make up a fund’s portfolio. The incumbent will also be responsible for adequately handling any custody or fund accounting queries from the IMs and liaising with relevant parties to resolve and answer these. The role will cover areas such as; trade reporting, trade settlement, unit dealing, market openings, liaising with external parties, query resolution. Key Responsibilities of the role of Investment Support Administrator Reporting the IMs trades to the Fund Accountant; Overseeing the settlement of trades; Undertaking the unit dealing in a timely and accurate manner; Monitoring the IMs’ compliance with the relevant Investment and Borrowing Powers on a daily basis, using the tools provided for the purpose; Receiving, reporting and monitoring incidents and breaches by the IMs; Monitoring of the email inboxes; Suggesting process improvements to the Investment Oversight & Support Manager. These can include ways in which the work can be done more efficiently (e.g. system development) and profitably (e.g. paid service or reducing workload); Ensuring each important process has an up-to-date procedure. Key Attributes and Qualifications Excellent numeracy and literacy (minimum GCSE/GCE Maths and English at Grade C or above); Demonstrate good communication skills, both written and oral; Out-of-the-box thinking to find efficient and innovative ways to solve problems; Strong multi-tasking abilities; able to juggle conflicting priorities; Ability to work to time critical deadlines; Have a proven hands-on attitude, be flexible and adaptable; Good IT skills, particularly in relation to MS Excel, MS Word and MS Outlook; Financial services experience is desirable, but is not a pre-requisite; Investment Operations Certificate ("IOC") qualification is desirable but is not a pre-requisite. During the course of employment, the incumbent must comply with the FCA’s Conduct Rules (as amended from time to time).