Customer Sales Advisor
Isleworth
Monday - Friday 37.5hours
£26000 + bonus
If you're ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!
What will you be doing?
1. Make daily calls and process orders in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand etc.
2. Grow and develop our defined portfolio against targets working with other sales staff/Account Managers to achieve maximum potential.
3. Accurately set up customers and orders on system, completing call logs and reports. Provide central customer service function for National Sales Customers.
4. Deal with all customer issues/ queries/ requested quotes for product, efficiently and courteously, ensuring appropriate follow-up is completed where required. Escalate Service issues to local SC according to postcode for resolution.
5. Manage alternatives and out of stock items by communicating with purchasing and advising customer accordingly. Modifying price files if appropriate
6. Maintain effective communications and good working relationships with all internal and external teams, particularly operations based at Service Centres, sales, stock control and credit control to e...