About Uncovered Uncovered is a London based social first creative agency founded in 2017. Social sits at the heart of everything that we do. From strategy to production, our team is fluent in social language with a deep understanding of the online audience. Working with a diverse set of brands to understand their distinct identity and objectives, we apply social-first fundamentals for success: real world, real people, video-first. We create at the speed of social; strategising, ideating, designing, and producing through our team of in-house strategists, creatives, art directors, copywriters, producers, editors, and videographers. We test, learn, and iterate in real time, delivering end-to-end solutions from creative strategy, through to reporting and analytics. Our Uncovered office is a home to learn, grow and make a difference. The Role As the Office Manager, you will be the backbone of our office operations, ensuring smooth day-to-day functionality, providing administrative support to senior leadership, and fostering a positive and collaborative workplace culture. You will be a key point of contact for internal teams, clients, and visitors, handling a wide range of responsibilities from office logistics to event coordination as well as supporting the development and implementation of office policies and their communication to ensure a productive work environment. Your role will require a keen eye for detail, a proactive approach, and a passion for working in a creative environment. Responsibilities Key elements of the role include: Office Opening (Mon-Fri) Visitor management Onboarding & Offboarding of employees / HR coordination (new starter walkaround, collection of equipment) Stock Management Weekly Ocado shop Meeting Preparation Mail and deliveries Kitchen and bathroom maintenance Plant care Heating management Walkarounds - ensure tidiness, cleanliness and proper arrangement of all spaces at all times. Take ownership of the space and drive best practice and cleanliness amongst the team. Staff Support: handle purchasing for shoots, process refunds, and manage travel and appointments. Event coordination: help with organising company and/or client events Organise any maintenance needed within the office Maintain tech equipment across the company Office refurbishment / re-location: help with the planning, vendor coordination, and logistics for office refurbishments or moves, ensuring minimal disruption and compliance with regulations. Provide clear communication, address issues promptly, and support employees and senior leadership/office project team throughout the transition. Requirements: Strong organizational and multitasking skills with the ability to prioritize tasks effectively. Excellent communication skills, both written and verbal. A proactive, hands-on approach and the ability to work independently as well as part of a team. Familiarity with office software (Google Workspace, slack etc.) and basic knowledge of office equipment. Problem-solving to address issues promptly and efficiently. Project management - experience in project planning, execution, and completion within scope and budget. Adaptability to a fast-paced and changing environment. Budget Management and financial records maintenance Customer Service - strong customer service skills to handle client and staff needs effectively. First Aid & Fire Marshal certification is a bonus Additional objectives and priorities : Executive Assistant to the SLT Support on ad hoc tasks, diary management, client meetings, reservations briefed by the SLT Ensure professional and prompt communication to external stakeholders and act as a representative of the company and the SLT in this remit Benefits: Free Breakfast, Snacks & Drinks Pension Scheme Friday 3pm Finish Cycle to Work Scheme SPILL Therapy Support Monthly Wellness Fund Eye Care Allowance £500 Referral Scheme Uncovered Group is an Equal Opportunity Employer. We strive to be a diverse workforce, where all can thrive and belong. Uncovered is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.