Company: DATIM Ltd (Ironmongery Division) A fast-growing SME specializing in ironmongery/door hardware sales.
Role Overview:
A BDM role, working on penetrating into our top 15 identified target clients on sniper methodology - laser focused. This person would be full of energy, passion and drive with tenacity of purpose.
Whale = 100K + account
Dolphin = 40K + account
Key Responsibilities:
* Opportunity Identification: Leverage ABI to identify and track new business opportunities. Focus particularly on Nursing Home & large commercial opportunities.
* Director Visits: Arrange company visits for the Director with potential clients and other business prospects, ensuring schedules align and visits are productive.
* CPD Bookings: Organise and schedule CPD sessions with architects and designers, promoting our products and services.
* Tender Tracking: Run a tracker chasing down the team to ensure tender return dates are achieved and customer updated.
* Follow-up: Regularly communicate with prospects and customers, ensuring all questions are answered promptly and accurately.
* Customer Service: Handle customer inquiries, ensuring high-quality responses and resolution of issues in a timely manner.
* HubSpot Management: Maintain and optimize the company's use of HubSpot, including data entry, reporting, and process management.
* Sample Board Orders: Order and manage Ironmongery Sample Boards as required.
Qualifications and Skills:
* Previous experience in a sales support or customer service role.
* Familiarity with the ironmongery industry would be advantageous.
* Excellent communication skills, both written and verbal.
* Proficiency with CRM and ERP software, especially HubSpot.
* Strong organizational and multitasking abilities.
* A keen eye for spotting business opportunities.
* Able to work well as part of a team and independently.
* Ability to build and maintain strong relationships with a variety of stakeholders.
Working hours: Full-time position Monday to Thursday 7am-4:30pm and Friday early 3:30pm finish
Note: The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company