Job description
Vacancy Alert
Aftersales Manager
Franchised Motor Dealership - North Wales area
Aftersales Manager - North Wales Area
We are seeking a proactive and customer-focused Aftersales or Service Manager to oversee the service, parts, and customer care operations at my client's dealership in the North Wales area. The ideal candidate will have strong leadership skills, experience in automotive aftersales, and a commitment to delivering excellent customer service.
Key Responsibilities:
1. Manage the day-to-day running of the aftersales department
2. Lead and motivate the service and parts team
3. Ensure high levels of customer satisfaction and retention
4. Drive profitability and achieve departmental targets
5. Monitor performance and implement improvement plans
Requirements:
6. Previous experience in an automotive aftersales role
7. Strong leadership and communication skills
8. Target-driven with a focus on customer care