Administrator/ Data Entry in Technical Dept
Chessington
£12 per hour
£15,600 per annum if worked 25 hours per week
Part-Time Temporary initially - possibly leading to a permanent role.
Mon, Tue and Thurs 9am-5:30pm
Our client is looking for a Administrator to provide service and assistance to suppliers and customers while working to legal compliance and accredited standards of safety management and quality.
The desire to work part time is a requirement.
Key Responsibilities as Technical Administrator:
1. Respond to customer enquiries in a timely, polite and accurate manners;
2. Updating a product list of some 2k items as required
3. Add new products according to pre-defined database fields
4. Check email inbox for customer complaint
5. Populate customer complaints database with investigation notes from email (copy/paste)
6. Assist Technical Manager as needed and requested;
7. Communicate clearly with other teams to make sure requirements from customers, suppliers or any governmental bodies are met;
8. Work closely with internal teams to ensure high standard of customer service is delivered;
9. Assist with handling complaints and other claims from customers, assisting with investigations with related team(s) to resolve problems;
10. Organise docume...