Head of Corporate Communications, UKI (12-month FTC)
Communications & Policy
London, UK (HQ)
Permanent
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The communications and policy team is vital to our business. This team effectively communicates the positive impact Deliveroo is having on customers, restaurants, grocers, retailers, and riders.
What you'll be doing:
You will lead corporate communications in the UK and Ireland, as well as lead group financial communications and help shape the global communications strategy. You will report daily to the Global VP of Communications and Policy, working closely with the Chief Business Officer and UK Management Team, the Director of Policy and Head of Public Affairs UKI, CFO, Investor Relations team, and members of the global executive team.
* Lead reactive media for the UK and Ireland and group financials.
* Plan and deliver proactive stories and executive profiling in corporate, trade, and financial media and across LinkedIn.
* Manage the UK corporate communications agency, financial communication agency, and communication resources in Ireland.
* Advise the company on the communication implications of policy and operational decisions.
* Play a leading role in managing issues and crises, ensuring best practices across the communication function in issues management.
* Have two direct reports.
* Position Deliveroo in the UK and Irish media, ensuring the company’s voice is heard in debates on various issues.
* Drive confidence in Deliveroo’s business performance, partnering with Investor Relations on key financial calendar moments.
You will be a member of Deliveroo’s UK Leadership Team.
What we're looking for:
Essential ingredients for the right candidate for the Head of Corporate Communications role will be:
* A strong understanding of the political context in the UK and Ireland and good pre-existing relationships with journalists.
* Experience in crisis communications.
* Experience in leading media campaigns, devising strategy and executing, with a proven track record of working closely with other functions.
* An enthusiasm for up-to-the-minute, challenging media issues.
* A proactive attitude and a desire to learn about and help make decisions across the business.
* A good understanding of the complexity of policy and societal issues.
* An understanding of financial communications.
* Excellent stakeholder management and experience working directly with executive-level teams.
Is this role right for you?
This is a fixed-term position, providing maternity cover from May 2025 for approximately 12 months. The role will be based in our London office, with a requirement to be onsite three days a week. Flexible working options may be available.
Why Deliveroo?
Our mission is to transform the way you shop and eat, connecting consumers, restaurants, shops, and riders. We prioritize our people and offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in. We are committed to diversity, equity, and inclusion in all aspects of our hiring process.
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Compensation
* We aim to pay every employee competitively for the role they are performing.
* Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus, or relocation support.
* Up to 5% matched pension contributions.
Equity
* Some roles may be eligible for share awards.
Food
* Free Deliveroo Plus: free delivery and access to special offers.
* Team lunches from the best local restaurants.
Time away
* 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo.
* One day of paid leave per year to volunteer with a registered charity.
Work Life
* Maternity, paternity, and shared parental leave, eligible from day one of employment.
* Excellent kit to enable working from home.
* Access to free mortgage advice.
* Cycle to Work Scheme or Season Ticket Loans.
* Excellent learning and development opportunities.
* Regular Employee Resource Group (ERG) led social events.
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