Must have previous experience working in a GP practice.
We are looking to appoint a part-time medical administrator/receptionist for 29 hours per week. Must be able to code medical information onto EMIS, scan using Docman, and have knowledge of processing SAR requests.
You need to be flexible and work morning and afternoon shifts. Working hours are between 8 am and 6:30 pm, Monday to Friday.
Main duties of the job
Candidates must have experience in working in general practice and have excellent communication skills, as this role involves significant contact with patients both face to face and via telephone. The ability to work under pressure is essential and at a fast pace.
Job responsibilities
1. Opening up/locking up of practice premises and maintaining security in accordance with Practice protocols.
2. Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
3. Process patients' change of address, computer data, and medical records.
4. Process personal and telephone requests for appointments, visits, and telephone consultations, ensuring callers are directed to the appropriate healthcare professional.
5. Process and distribute incoming (and outgoing) mail.
6. Registration of new patients.
7. Processing repeat prescriptions in accordance with practice guidelines.
8. Deal with visit requests.
9. Computer data entry, update/data allocation and collation; processing and recording information in accordance with practice procedures.
10. Initiating contact with and responding to requests from patients, other team members, and associated healthcare agencies and providers.
11. Providing clerical assistance to practice staff as required, including typing letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
12. Complete general administrative duties as directed and assist with Quality Outcomes Framework and any other Primary Care network tasks as needed.
13. Ensure repeat medication is issued in line with existing protocols, and address any queries raised in the best way.
14. Ensure incoming letters are scanned onto the patient record within timescales and dealt with accordingly using Docman.
15. Code necessary information onto the patient record.
16. Summarisation of medical records.
17. Access and process communications via NHS net.
18. Review medical records and produce an accurate summary of the patient's medical history.
19. Process GDPR requests.
20. Other duties applicable to the post.
Person Specification
Experience
* Experience in a similar role in General Practice.
* Experience in dealing with confidential information.
* Experience in dealing with data protection.
* Computer/keyboard/typing skills.
* Excellent communication skills.
* Knowledge of EMIS.
* Business and administration NVQ level 2.
* Medical Terminology certified training.
* Role as GP assistant.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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