Company Description
Taylor Wimpey plc is one of the largest residential developers in the UK, with operations also in Spain. They specialise in building attractive and sustainable homes and communities, ranging from one-bedroom apartments to five-bedroom houses. The company focuses on providing high-quality living spaces with appropriate facilities, an attractive environment, and a sense of place while adding social, economic, and environmental value to communities. With expertise in land acquisition, home design, urban regeneration, and infrastructure development, Taylor Wimpey operates through a network of local businesses with 24 regional offices covering England, Scotland, and Wales.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Exeter. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and delivering a positive customer experience on a day-to-day basis.
Qualifications
1. Customer Service Representatives and Customer Support skills
2. Customer Satisfaction and Customer Experience abilities
3. Strong communication and interpersonal skills
4. Problem-solving and conflict resolution capabilities
5. Attention to detail and organisational skills
6. Ability to work effectively in a team environment
7. Previous experience in customer service roles
8. Knowledge of CRM systems is a plus
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