* Casual Dress Code
* Well Established Company
About Our Client
A charitable organization making strides in the fight against cancer through innovative walking challenges. Over the years, they have raised significant funds to support research, treatments, and awareness, helping to make a meaningful impact on the lives of those affected by cancer.
Job Description
* Provide personalized fundraising support and motivation to participants through calls and emails, addressing queries and encouraging them to meet deadlines.
* Resolve issues related to online fundraising pages and general fundraising questions efficiently.
* Identify and support high-achieving fundraisers with tailored advice, building strong relationships to maximize success.
* Manage and utilize fundraising platforms like Give Star, ensuring proficiency and effective use.
* Collaborate with internal teams, including Events, Finance, and Social Media, to ensure smooth operations and optimize fundraising efforts.
* Assist with administrative tasks such as recording communications on databases, adhering to data protection policies, and analyzing information.
* Develop and promote fundraising activities, including community engagement, donor campaigns, and new income streams.
* Create and manage content for social media, emails, and the website, ensuring consistent and engaging communications.
* Support department volunteers and junior staff through training and management as needed.
* Represent the charity at events, promote opportunities, and assist in compiling reports for stakeholders.
The Successful Applicant
* Proven experience in fundraising with strong customer support skills, including phone and face-to-face interactions.
* Effective problem-solving abilities and a solid understanding of current technology.
* Skilled in multitasking, prioritizing, and maintaining attention to detail in verbal and written work.
* Strong administrative background and ability to work collaboratively within a team environment.
* Comfortable with speaking confidently on the phone and building relationships with diverse individuals.
* Excellent communication skills across all formats, including writing, speaking, and personal interaction.
* Ability to motivate, influence, and inspire others while spotting and leveraging opportunities.
* Friendly, approachable, self-motivated, and capable of thinking creatively and adapting to challenges.
* Calm, flexible, and able to perform effectively under pressure while meeting deadlines.
* Energetic, team-oriented, with a positive outlook and a sense of humor, especially during demanding situations.
What's on Offer
* Engage in unique events and challenges that are both inspiring and fun.
* Opportunity to make a real difference by supporting meaningful causes and contributing to cancer research and awareness.
* Build strong, rewarding relationships with fundraisers and participants, helping them achieve their goals.
* Gain valuable experience in fundraising, customer service, and event coordination while developing diverse skills.
* 25 days annual leave
* Pension
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