Vehicle Appraiser
Big Motoring World is known for amazing prices, thousands of cars for sale and a hassle free customer experience. As part of that we make trading in a car an easy and convenient process for our customers.
If you don’t know about cars, don’t worry as our full in-house training will help develop you and get you on the road to your new career.
The role:
As a Vehicle Appraiser you will be working together with the sales team, to make the process of part-exchanging a vehicle an easy and convenient experience for the Customer.
You will enjoy and be confident talking to our customers and delivering used car valuations with passion and understanding with your newly found knowledge.
What you will do:
* Greet Customers in a professional and confident manner.
* Complete a thorough and accurate appraisal of potential part exchange vehicles using an auction valuation app.
* Complete HPI checks.
* Review the MOT and Service History of potential part exchange vehicles.
* Obtain online retail valuations for those vehicles qualifying as retail vehicles.
* Obtain online auction valuations for those vehicles qualifying as auction vehicles.
* Liaise with Sales Managers to upload part exchange valuations onto the Company’s internal dashboard system.
* Receive and process incoming part exchange vehicles from the Handover Team.
* Move incoming part exchange vehicles into the correct designated areas.
* Scan all vehicle documents onto the internal system.
* Liaise with Senior Branch Management to arrange for the collection of part exchange vehicles from site.
About you:
Ideally you will have come from a retail sales or customer service background and be looking for an exciting challenge in the automotive industry.
You will be a keen learner, who is resourceful and wanting to expand your knowledge.
Essential Skills
* A current full UK driving licence
* Customer focused with excellent communication skills
* Have an eye for detail
* Ability to persuade and negotiate
* Ability to work well under pressure
* Have excellent administration skills
* Able to work weekends and Bank Holidays
Desirable Skills (Not Essential)
* Basic mechanical knowledge
* An understanding of car makes and models
This is a face to face job and there is no lead generating, prospecting or phone sales involved. We supply a constant stream of customers with cars that need to be valued.
Job Types: Full-time, Permanent
Salary: Up to £28,000.00 per year (depending on experience)
Job Types: Full-time, Permanent
Pay: Up to £28,000.00 per year
Schedule:
* Weekend availability
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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